Fast ForWord and Clear Fluency require the following to operate effectively:
Operating systems
• Windows 7/10
• Mac OS X 10.11 or later
• Chrome OS™
Browsers
• Chrome
• Firefox
• Microsoft Edge
• Safari (for Fast ForWord only)
iPad 5 / iPad Air / iPad Air 2
• iOS 11.3 or later
• Safari browser
Not supported:
• Safari for RA+ on computer
• Internet Explorer
• iOS 11.2 or earlier
Mouse or touch pad: A mouse provides more accuracy than a touch pad.
If you see a blank screen after you’ve clicked the START icon:
- Make sure pop ups are not being blocked, especially if using Internet Explorer or a 3rd party web site.
- Hover on the icon at the bottom of the screen to check you haven’t already opened the programme
If the programme freezes:
- Ensure you aren’t clicking the exercises too fast or too much.
- If your computer is low on available memory space, close unused programmes.
- Clear your computer’s browsing history.
Headphones – cup style stereo headphones are only suitable for Fast ForWord
Headphones to use with an iPad:
- Logitech H150 and a 3.5mm 4pin to 2x3pin headset splitter adapter OR Apple ear buds with a microphone. Other brands of ear buds may also work.
Headphones to use with a computer:
- Microsoft Lifechat LX-3000
- Logitech USB Headset H390
- Logitech H150 Stereo Headset + USB 3.0 Audio Adapter